Building an AI Observability Agent: Lessons from the Trenches - Stripe at O11yCon 2026

Stripe shares hard-won lessons from building an incident investigation agent, from context-window blowups to why the final 5% still needs a human. In this O11yCon 2026 talk, they dig into what it takes to go from "it works" to "it works reliably," including how pointing agents at MCPs like Honeycomb's speeds up on-call investigations.